UK DeedPoll Service
Creating a Strong Performing Ecommerce Website
OUR WORK
Modern solution
The goal for UK DeedPoll Serivce was to establish an ecommerce solution. They required a system capable of efficiently collecting all necessary customer information and securely processing payments automatically. Additionally, UK DeedPoll Service aimed to integrate contemporary payment solutions such as Klarna, Stripe, and Paypal, among others.
Previously, the system at UK DeedPoll Service was only semi-electronic. They had a contact form with detailed questions, requiring a customer service representative to verify crucial details such as the delivery address and apply discounts for multiple applications and more.
That is a substantial workload for a business, especially considering the potential volume of sales they can generate on a daily basis!
One of the main requirements was to streamline and simplify their operations. SDS Click aimed to innovate their existing methods and ensure minimal disruption to the services they were providing.
Therefore, our goal was to establish an ecommerce functionality with diverse options, enhancing the payment flexibility and integrating the system with Stripe, Klarna, and PayPal to facilitate global sales for the UK DeedPoll Service
Web Design
Web Development
E-commerce
IMPACT & RESULT
Optimised workflow
As a result, SDS Click integrated ecommerce within the existing website of the UK DeedPoll Service.
We needed to ensure that the workflow for various types of deed polls was customised and that questions asked would generate the appropriate responses or trigger additional questions. This required the integration of conditional logic to achieve the desired results.
We also had to ensure the accuracy of their shipping methods, which varied based on the shipment’s origin. For example, someone could pay from Bolivia but have the item shipped to the UK! Imagine the complexity of handling such scenarios.
Moreover, we had to electronically and securely transmit all the information collected online to the UK DeedPoll Service. The information had to be organised in a structured manner so that customer service representatives could quickly identify fields and rely on its accuracy.
To ensure reliability, we implemented a cloud solution with bespoke code to guarantee the seamless delivery of applications. Our systems routinely checked for any missed deliveries, automatically triggering resend processes to both the customer and the UK DeedPoll Service if necessary. This approach allowed us to achieve a robust system with a delivery success rate exceeding 99.5%.
“Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.” – UK DeedPoll
01
BESPOKE RELIABILITY
Cloud solution was implemented to ensure email reliability.
02
E-COMMERCE
Automated e-commerce solution had replaced a manual process.
03
CUSTOMISED TO NEEDS
We have customised ecommerce to DeedPoll needs.
Why choose SDS Click?
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